Billing companies that work FQHC claims every day. Describe your practice once and compare their proposals.
A few questions about the practice, then billing companies that fit send proposals. You are not committing to anything.
Hand off all of it or just the parts that are breaking. Say which in the form so the proposals match.
Charges entered, claims checked against payer edits, and sent daily so clean claims go out the first time.
Every denial worked, appealed, or corrected, with the root cause tracked so the same denial stops repeating.
Old balances called on and worked by payer and by age until they are paid, adjusted, or written off on purpose.
Certified coders assign CPT, ICD-10, and modifiers from your notes, or audit the codes your providers pick.
New providers enrolled with payers, CAQH kept current, and revalidations handled before they lapse.
Statements, online payment, payment plans, and the phone calls that come with them, handled in your name.
Eligibility checks, prior authorizations, and old AR cleanup go through the same request. If you only need one piece, say so.
There is no right answer for every practice. The usual tradeoffs:
A federally qualified health center does not bill like a private practice, and a biller who learned on solo family medicine will get it wrong for months. The center is paid a per-visit rate for qualifying encounters, set by the state for Medicaid and by Medicare under its own FQHC system. Everything else flows from that rate. A visit that does not count as a billable encounter does not get the rate, and a visit that counts twice gets clawed back.
The traps are specific. Medical, dental, and behavioral health on the same day are usually one visit unless the payer's rules carve out an exception, and those rules differ by state. Managed care plans pay the center a contracted amount, then the state owes a wraparound payment to bring the total up to the rate, and someone has to reconcile that quarter after quarter. Sliding fee discounts need documentation that holds up in a HRSA review. 340B pharmacy income has its own tracking. Medicare claims from a center follow their own coding path, and a coder who defaults to ordinary office visit codes gets the payment wrong. Grant reporting and the UDS pull from the same visit data your claims do, so a sloppy encounter record causes trouble in two places.
In-house teams usually fail at the same joints: eligibility churn at redetermination, scope-of-service changes that never reach the billing system, and wraparound reports nobody has time to audit. Outsourcing makes sense when the center is growing a second site, adding dental or behavioral health, or has lost the one person who understood the rate. It makes less sense if the board wants a vendor to fix a front desk that registers patients under the wrong sliding fee tier. In the form, give your state, your visit volume, and which service lines are billed separately. Then see which companies bring up wraparound and same-day visits before you do.
Three steps. Most practices hear from the first billing company within a business day.
Specialty, providers, claim volume, your software, and what you want handled.
Your request goes to billing companies that work your specialty and take on practices your size.
Compare fees, scope, reporting, and contract terms side by side. Pick one, or none.
What practice managers usually ask before they fill out the form.
Describe the practice once and compare proposals from billing companies that fit. No obligation.
Request proposals